Effective Date: July 19, 2026

At Dream Scaler, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products and services.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

• Full Name

• Mobile Number

• Email Address

• Billing & Delivery Address

• Payment Information (processed securely by our payment partners)

• IP Address

• Browser and Device Information

• Order History

2. How We Use Your Information

Your information may be used to:

• Process and confirm your orders.

• Deliver digital or physical products.

• Respond to customer support requests.

• Improve our website and services.

• Send order confirmations and important service updates.

• Prevent fraud and unauthorized transactions.

• Comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Payment Security

All online payments are processed through secure and trusted payment gateway providers. Dream Scaler does not store your complete debit card, credit card, or mobile banking credentials on our servers.

4. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance.

• Remember your preferences.

• Analyze website traffic.

• Enhance your browsing experience.

You may disable cookies from your browser settings, although some website features may not function properly.

5. Information Sharing

We may share limited customer information only with trusted service providers when necessary, including:

• Payment Gateway Providers

• Courier & Delivery Partners

• Technology Service Providers

• Government Authorities when legally required

These parties are required to protect your information and use it only for the intended purpose.

6. Data Protection

We implement reasonable administrative, technical, and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

7. Customer Rights

You have the right to:

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your information where legally applicable.

• Contact us regarding any privacy concerns.

8. Third-Party Links

Our website may contain links to third-party websites. Dream Scaler is not responsible for the privacy practices or content of those external websites.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18 without parental or guardian supervision.

10. Changes to this Privacy Policy

Dream Scaler reserves the right to update this Privacy Policy at any time. Any changes will be published on this page with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Dream Scaler

Head Office: Austagram Sadar, Kishoreganj, Bangladesh

2nd Office: 327-1, Mirpur, Pirerbag, Dhaka, Bangladesh

Phone: +880 1575-717414

Email: ecombobd@gmail.com